This Privacy Policy describes how Intencode India Private Limited and its affiliates (collectively "Intencode India Private Limited, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website. Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. This includes name, date of birth, address, telephone/mobile number, email ID and/or any such information shared as proof of identity or address.

Usage

We use personal data to provide the services you request, enhance customer experience, resolve disputes, troubleshoot problems, detect fraud, enforce our terms, conduct research and marketing, and customize your experience.

Sharing

We may share your data with group entities, affiliates, sellers, business partners, service providers, and government agencies when required by law or to protect rights and safety.

Security

We adopt reasonable security practices to protect your data from unauthorized access, disclosure, loss or misuse. Users are responsible for protecting their login credentials.

Data Retention

We retain your data no longer than necessary for the intended purpose or as required by law. You can request account deletion, though some data may be retained for legitimate purposes.

Your Rights & Consent

You can access, update and control your personal data. By using our platform, you consent to our data practices. You may withdraw consent by contacting our Grievance Officer.

Privacy

Our privacy policy outlines how we handle your personal information in accordance with applicable laws. Here are the key aspects:

  • Collection
  • Usage
  • Sharing
  • Security
  • Data Retention
  • Your Rights & Consent

Changes to

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you about significant changes as required by applicable laws.

Contact our Grievance Officer for privacy-related concerns:
Phone: Monday - Friday (9:00 - 18:00)

Important Notice

If you receive any suspicious communication claiming to be from Intencode India Private Limited requesting sensitive data like PINs or passwords, do not provide such information. Report any such incidents immediately to appropriate law enforcement agencies.